1.Q: Are you a factory? A: Yes, we are an OEM/ODM manufacturer of indoor & outdoor LCD digital signage in Shenzhen, China. Welcome to visit our company at any time!
2.Q: What’s sample production time?
A: For standard model of outdoor display, normally need 2-3 working weeks. For customizedproject, the production time need to be confirmed accordingly. (Around 5-6 working weeks)
3.Q: What’s your warranty term?
A: Our product Warranty--one year under normal use. Definition – All products ordered will becovered by a parts replacement warranty. Should any faulty product be identified by customer, customer shall inform us of the component that is faulty, and we shall ship a replacement component to CUSTOMER free of charge. Also, we have 2 years, 3 years,
even 5 years warranty optional!
4.Q: What’s the outdoor LCD display working temperature range?
A: With air flow cooling system, working temperature -10℃-50℃. With Air conditioner, working temperature -30℃-60℃.
5.Q: Do you offer software of outdoor LCD display?
A: Yes, we offer OMC for outdoor LCD display project for free. OMC is our special outdoor maintenance cloud service software to monitor the display working status all the time and help our customer do problem shooting and save maintenance time costs.
6.Q: What’s your outdoor LCD screen brightness?
A: For outdoor display, we have 1500nits to 5000nits high brightness LCD panel optional.
7.Q: How to use and install it?
A: To help customer easy to use and install, we will send user manual and instruction videos to customer. And our oversea technic support engineer team can assist customers online to solve their problems.
8.Q: What’s the packing?
A: For LCD digital signage, we adopt thick foam inside with goods packed into strong plywood wooden box to ensure the safety during export delivery.
